Shipping & Returns
Following are the terms and conditions that constitute our Shipping Policy. All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays. Please allow additional days in transit for delivery. C&C Gifts and Designs charge you ups cost only to ship it directly to you. C&C Gifts and Designs don't ship until the invoice is paid.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery delays can occasionally occur.
C&C Gifts and Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
RETURN & EXCHANGE POLICY
C&C Gifts and Designs Return policy is you have 30 days from the date purchased to return any unworn or damaged items for a full refund or item replacement.
We will require you to send us a picture of the damaged product.
we will get back to you in 2-3 business days.
please refer back to our shipping policy as we are not responsible for the damaged property during shipment.
All sales final on the personalized product. Anything that is a mistake by C&C Gifts and Designs will be remade at C&C Gifts and Designs expense such as a name spelled wrong or a wrong color shirt.
If you have any additional questions or concerns please email us at or call us at 775-384-6216
Management reserves the right to refuse service and returns to anyone!
For Basket Delivery
$10.00 delivery fee for Mon-Fri for the Reno/ sparks areas Saturday is free delivery Between 12pm-5pm
If you need a delivery for Sunday it’s going to be an extra $30 Fee.
$20.00 fee for outlying areas such as Truckee, Verdi, Fernley, Carson City, cold springs, Lockwood, Virginia city, and Washoe City.
$30 fee for any farther and $1 per mile over 60 miles.
If you would like a basket mailed to someone it's going to cost between $15-$50 for packaging depending on the size of basket plus the cost of ups/FedEx shipping fee.
Were just going to mail them and it will take 3-5 business days depending on the USPS postal service.